Important: Please read on

Other Polices

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Client/Therapist Relationship

The therapist and client's relationship will be based on a mutual intention of supporting the client strictly in their therapeutic goals.

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Scope of Practice

The therapist will only provide services for which they are qualified.  If a therapist is unable to provide the support a client needs, they can refer the client to the appropriate professionals.

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Client Rights

We encourage clients to speak up about their needs and preferences, such as areas they'd like to have more or less attention, or anything that would help them be more comfortable.  A client's input will always be accepted and appreciated.

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Confidentiality

Every client's privacy and confidentiality will be upheld at all times.  Except for the case of a court subpoena, the therapists' records are kept strictly confidential.
 

Privacy and Undraping

In most cases, the client undresses completely for a massage; however it is entirely up to every client's discretion the level at which they feel comfortable disrobing.  The client is afforded time to undress alone before the massage begins.  During the massage, only the area of the client's body that is being worked on will be uncovered – the rest will be draped with linens.  A client's privacy and modesty will always be respected.

 

Fees, Cancellations, and Late Policy

Tips may be given at the client's discretion – they are never expected and always appreciated.

Payment is expected to pay at the time of service unless other arrangements are made ahead of time. We accept cash and credit cards.
If a therapist must cancel a session, they will try to give the client 24 hours notice.  Furthermore, they will offer to find the client another qualified therapist, or to reschedule the appointment at a 50% off discount.
If a client must cancel an appointment, this must be done 24 hours in advance.  If a client fails to do so, they may be charged for the session (except in cases of emergency).
If a client is late to a session, the therapist will do their best to accommodate and fit in a full session.  However, if scheduling does not allow for this, the client will still be charged for the full session.

 

Hygiene

Therapists will have washcloths available for clients who would like to clean up before their session.  Therapists ask that clients please be mindful of cleanliness for the session.  Likewise therapists work in only sanitary conditions, using clean sheets for every session and sanitizing hands and arms before sessions and as needed throughout.

 

Safety and Inappropriate Behavior

​The safety and comfort of both therapist and client are very important.  Either can terminate the session at any time if uncomfortable for any reason.

Intoxicant Policy:  Alcohol and drugs can significantly reduce the benefits of massage, and may even cause harm.  Therefore, if a client comes to a session under the influence, the therapist may refuse to offer their services, and the client will still be charged for the session.

 

Sexual Misconduct

The therapists provide only therapeutic massage, which is strictly non-sexual/sensual.  Inappropriate verbal or non-verbal sexual behavior would result in termination of the session and reimbursement in full.

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JP's Massage Release (Waiver)​

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I understand that the massage I receive is provided for the basic purpose of relaxation and relief of muscular tension. If I experience any pain or discomfort during the session, I will immediately inform the therapist so that the pressure and/or strokes may be adjusted to my level of comfort. I further understand that massage should not be construed as a substitute for medical examination, diagnosis, or treatment. I understand that massage therapists are not qualified to perform spinal or skeletal adjustments, diagnose, prescribe or treat any physical or mental illness, and that nothing said in the course of the session given should be construed as such. Because massage should not be performed under certain medical conditions, I affirm that I have stated all my known medical conditions, and answered all questions honestly. I agree to keep the massage therapist updated as to any changes in my medical profile during the session and understand that there shall be no liability on the massage therapistʼs part should I fail to do so. I understand that any illicit or sexually suggestive remarks or advances made by me will result in immediate termination of the session. I also understand that the Licensed Massage Therapist reserves the right to refuse to perform massage on anyone whom he/she deems to have a condition for which massage is contra-indicated.