Important: Please read on
All Sales are Final: All sales of Gift cards, e-gift certificates, physical Gift Certificates, Packages/Passes (bought online or at the store) and prepaid services are final and no refunds will be issued. However, the person will be able to get store credit or exchange it for another type of service.
Non-Sexual Massage: The massages provided at this office are therapeutic and are strictly non-sexual/sensual. Inappropriate verbal or non-verbal sexual behavior will result in termination of the session, and full payment will be due!
Cancellation policy:
We maintain a 24-hour cancellation policy. Any missed or rescheduled appointments within 24 hours will be charged in full. Please call (617) 304 5794 to reschedule or cancel an appointment.
First Visit:
Please arrive 5 minutes prior to your appointment time, since there’s paper work to fill out. You’ll be able to complete required intake forms and unwind before your massage in our lobby. In the event you are late for your scheduled time, your appointment may be shortened to accommodate the guest already scheduled after you.
Other Polices
Client/Therapist Relationship
The therapist and client's relationship will be based on a mutual intention of supporting the client strictly in their therapeutic goals.
Scope of Practice
The therapist will only provide services for which they are qualified. If a therapist is unable to provide the support a client needs, they can refer the client to the appropriate professionals.